COMPLAINTS POLICY

Complaints Policy

We pride ourselves in the work we do and how we treat our customers. We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

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Complaints Procedure

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As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

 

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Please get in touch with us with any complaints you have by:
phoning 01144 183 362

emailing  ryan@rotherhamelectrician.net

writing to R.Askew Electrical & Security Ltd, Complaints Dep. Steps Business Centre, Wortley Road, Deepcar, Sheffield, S36 2UH

Download our Complaints Policy here.
Download our Complaints Form here.
We aim to respond to all complaints within 7 working days.

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